Core Software

Majesco Claims for P&C – Claims Management System

Industry Recognized P&C Claims

An efficient claims operation is crucial for profitability and customer satisfaction. Claims for P&C, a comprehensive Claims Management System, equips customers with a versatile rules-based engine to streamline the entire claims process across all P&C lines, including FNOL setup, claims setup, processing, and settlement, through seamless and automated procedures.

Majesco P&C Intelligent Core Suite, our leading cloud platform, optimizes efficiency, enhances customer experiences, and drives growth. Leveraging advanced technologies like GenAI, AI, machine learning, and automation, it helps customers thrive in today’s digital marketplace. Built on a configurable platform, it offers rich, pre-built content for easy, independent changes by IT and business users.

Create a task or reminder in under 30 seconds with Majesco Copilot, vs 7 minutes through the UI.

Achieve Unparalleled Configuration Agility

Advanced rules-based functionality through our configuration tools, enabling a new level of autonomy in your claims management administration process delivering the flexibility and control needed to optimize your claims operations.

Embrace Built-In Innovation for a Competitive Edge

Stay at the forefront of innovation to drive your success in the dynamic insurance landscape, gain a competitive advantage, and exceed customer expectations by leveraging cutting-edge technologies such as AI, GenAI, ML, drones, IoT, virtual reality, and more, available through our robust partner ecosystem.

Revolutionize the Customer Experience

Claims for P&C claims management system is designed to transform the customer journey and efficiently process high volumes of claims, particularly during periods of claims inflation or catastrophic events.

Powerful and Proven P&C Solutions

Policy

A market-leading, comprehensive, and advanced policy management system that provides full lifecycle processing capabilities for all lines of P&C insurance, including new innovative products.

Billing

The most widely adopted, award winning solution that enables insurers to support risk products and award-winning service to enhance customer experience, improve cash flow, reduce daily sales outstanding, and increase operational efficiencies.

Smart Risk Assessment: Empowering Effective Claims Management

Seamlessly integrate and leverage data from various sources, enabling comprehensive risk assessment and management for more informed decision-making.

  • Proactively identify and evaluate claim complexity at an early stage, facilitating efficient resource allocation and effective claim handling strategies. 
  • Optimize operations by automating routine tasks, implementing integrated business rules, and leveraging robust work management capabilities, ensuring streamlined and efficient claims processing. 
  • Enhance underwriting quality and decision-making by leveraging powerful business rules that analyze claims history, enabling quick and accurate risk evaluation. 
  • Simplify payment disbursement with integrated out-of-the-box digital payments via the One Inc platform. Efficiently handle payments to insured parties, claimants, vendors, and lienholders, ensuring a seamless claims settlement experience.

Streamlined Catastrophe Management

Seamlessly handle extraordinarily high volumes of claims during periods of claims inflation, ensuring timely and effective resolution for policyholders.

  • Optimize claims management costs by implementing streamlined processes that expedite the claims lifecycle, minimizing administrative overhead and maximizing operational efficiency.
  • Empower policyholders with self-service capabilities, enabling them to expedite claims settlement times during a catastrophe, reducing the time and effort required for resolution.
  • Benefit from enhanced features, including the ability to track catastrophes and their impact on insured properties, as well as efficiently route mobile claims appraisers to affected areas for prompt assessment and resolution.

Empowered by Real-Time Data and Intelligent Insights

Benefit from pre-configured mapping of metadata, standard reports, reporting tools, and interactive dashboards. Gain actionable business intelligence to proactively manage the entire claims process, leading to improved operational efficiency and informed decision-making.

  • Integrate with various data sources like social media, private records, public information, and claims history to assess claim authenticity and identify exceptions, ensuring accurate and efficient claims management.
  • Elevate underwriting quality and enhance decision-making capabilities by utilizing advanced business rules that analyze claims history. Uncover valuable insights to make informed decisions, minimize risks, and optimize underwriting processes.
  • Access business rules, payment plans, templates, and forms through a modern architecture built on open standards. Enjoy ease of use and flexibility, enabling efficient customization and seamless integration into existing systems and workflows.

“When you look at the types of businesses we insure and the business classes, commercial auto is a $60 billion dollar business. It historically can be a very tough segment from a loss ratio standpoint. But if risk is accurately measured and priced, we can be successful in this space and there are examples of that in our industry. We seek to be one of those carriers that succeeds at this and Majesco is helping us in this transformation.”

Richard Hutchinson, President & Chief Operating Officer, Forge Insurance

FAQ

How does Claims for P&C meet today’s realities and tomorrow’s expectations for claims processes?

With Claims for P&C, insurers can adapt their workflow and business processes to innovate and enhance their business while reducing costs, shortening the claims cycle, improving loss ratios, reducing leakage, and delivering an enhanced customer experience, essential for retaining existing customers.

The deep functionality and proven processes in Claims for P&C, including its ability to incorporate emerging technologies like drones, internet of things, and virtual reality, give insurance providers complete control of their claims management today and in the future. The combination of high-level and detail-specific visibility gives business and IT users a better overview of the business and reduces loss exposure.

Claims for P&C helps carriers consolidate all claims operations onto a single platform, empower Business and IT users with agility, get access to ready reports with real-time data and advanced analytics, and enhance customer experience and retention.

The Future Starts With Majesco